Terms of Service

Last updated: 01/01/2026

Welcome to Public Insights. These Terms of Service (“Terms”) govern your access to and use of our platform and services (the “Services”). Please read them carefully.

By signing up for or using our Services, you agree to these Terms. If you do not agree, you must not use our Services.

1. Who We Are

Public Insights is a trading name of DF W0RK5 LTD.

  • Company number: 14696593
  • Registered office: 2 Primrose Cottages, Basingstoke Road, Riseley, Reading, England, RG7 1QH
  • Email: [email protected]

2. Our Services

Public Insights provides a platform that collates and makes searchable data from publicly available and licensed sources (the “Services”). We provide tools to support transparency, investigative research, compliance, and authorised due diligence.

We do not guarantee that our Services will meet every investigative or compliance need.

3. Permitted Use

You may use our Services only in accordance with applicable laws and these Terms.

  • Self-search: Any individual may use the Services to search for information about themselves.
  • Authorised use: The Services may also be used by authorised journalists, investigators, compliance professionals, and other legitimate users, but only for purposes of transparency, due diligence, crime prevention, national security, or other lawful investigations.

Prohibited Use

You may not use the Services to:

  • Look up individuals for personal curiosity, harassment, or stalking.
  • Build marketing lists or spam databases.
  • Make inferences or claims about individuals that suggest wrongdoing without evidence.
  • Violate any applicable data protection, privacy, or consumer law.

We reserve the right to suspend or terminate accounts engaged in misuse.

4. Accounts

  • You must provide accurate information when registering.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must notify us immediately of any unauthorised access to your account.

5. Eligibility & Vetting

Access to our Services may be subject to eligibility checks or vetting, including “Know-Your-Customer” (KYC) requirements. You must provide accurate and complete information during registration and throughout your subscription. We reserve the right to refuse or suspend access at our discretion.

6. Subscriptions & Payments

Some Services require a paid subscription. Prices are displayed on our website or provided by quotation. Subscriptions begin upon our acceptance, communicated via email or online confirmation.

Automatic renewal

Subscriptions renew automatically for the same term unless cancelled by you before the end of the current billing cycle. It is your responsibility to manage and cancel your subscription in advance of renewal.

No refunds

Except where required by law, all subscription fees are non-refundable.

We do not provide refunds, credits, or partial refunds where:

  • You forget to cancel your subscription
  • You do not use the Services during a subscription period
  • You no longer require access after renewal
  • You claim lack of awareness of renewal or billing dates

We do not provide refunds, credits, or partial refunds for unused time, unused searches, or unused features.

Payments are processed through third-party payment providers. You authorise us to charge the applicable subscription fees at each renewal unless you cancel beforehand.

7. Data Sources & Accuracy

Our Services collate information from official public and licensed sources (e.g., Companies House, electoral roll, planning registers, licensing registers, and professional registers).

Our Services also depend on third-party APIs (including Companies House and other providers). The availability and functionality of these sources are outside our control. We are not liable for downtime, errors, or omissions caused by third-party providers.

We do not alter or infer meaning from these records. We cannot guarantee the completeness or accuracy of the underlying data. Users should verify critical information with the original source.

8. Intellectual Property

All content, software, and data tools provided by Public Insights remain the property of DF W0RK5 LTD or its licensors. You may not reproduce, resell, or redistribute our Services without our prior written consent.

9. Privacy

Our use of personal data is explained in our Privacy Policy. By using our Services, you agree that we may process your data in accordance with that Policy.

10. Availability

We strive to provide continuous access but do not guarantee uninterrupted or error-free Services. Maintenance, updates, or third-party outages may affect availability.

11. Liability

To the maximum extent permitted by law, DF W0RK5 LTD is not liable for any indirect, incidental, or consequential damages arising from use of the Services.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or death/personal injury caused by negligence.

12. Termination

We may suspend or terminate your account if you breach these Terms or misuse the Services. You may cancel your account at any time.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or on our website. Continued use after changes means you accept the new Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

Questions about these Terms should be sent to:

  • 📧 [email protected]
  • 📮 DF W0RK5 LTD, 2 Primrose Cottages, Basingstoke Road, Riseley, Reading, England, RG7 1QH